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Alarm Response
Keys are held in a secure environment with full compliance with BS7984, assuring businesses that customer keys or passcodes are in safe hands. In the event of an alarm activation, our 24/7 National Communications Centre is alerted of a site alarm and a fully trained uniformed security officer is quickly dispatched to your premises. Upon arrival, our license security officer will carry out a patrol to determine the cause of the alarm and check for any signs of damage or intrusion: fire, flooding, gas leaks, or unsecured entry points.
Findings are reported to our Communications Centre and the necessary actions are taken in accordance with your company's escalation procedures. Thereby offering you a guided efficient key holding and alarm response service in the UK. If your premises have been broken into or suffered damage, we will ensure that agreed escalation procedures are actioned, these can include calling emergency services, police or contractors such as glaziers and locksmiths. Keys are returned to the secure facility, alarms are reset, and the customer will receive an electronic report of the incident, detailing findings, and how it was dealt with.
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